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Gadget Helpline is at the forefront of support for every new smartphone, and as a result we tend to build up knowledge of common problems and fixes very early on.
We’ve heard several reports that the Samsung Galaxy SIII is automatically retrieving unwanted photos wirelessly from nearby laptops and computers using its S Beam feature. While most photos can be deleted manually from the phone, some users are finding that their Picasa photos are transferred across, and there isn’t an option to delete these.
The same happens when you sign in with an existing Google account that’s linked to Picasa; photos are added to the Gallery and are seemingly non-removable. Thankfully we’ve found a way of getting rid of the albums altogether, although it’s quite long-winded. Stay with us for this one…
- Open Settings, scroll down and tap Application Manager
- Tap All
- Select Google+
- Tap Uninstall Updates
- Return to home screen by pressing middle button
- Find Google+ in apps menu and open it
- Follow setup steps, when prompted about Auto Uploads choose to turn them off
- Close Google+
- Open Settings, scroll down and tap Accounts and Sync
- Select your Google account
- Untick these options if available: Sync Google+, Sync Google Photos, Sync Picasa Web Albums
- Tap Sync now at the bottom
- Tap Back arrow twice to return to main settings screen
- Open Application Manager
- Tap All
- Scroll down and tap Gallery
- Tap Clear Data
- Return to home screen by pressing middle button
- Open Gallery app, you should now find that the Picasa albums are gone!
We’re working on slimming down the process if possible, but right now this is the only method we’ve found to work. Give it a go and let us know how it goes, or if you encounter any issues. Good luck!
Let us know your thoughts on our comments below or via our @Gadget_Helpline Twitter page or Official Facebook group.
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gr888888888888888 problem solved thanks a lot
Yayyyyyyyyyyyy thank you!!
Thank you, Thank you, I would of never figured that out on my own!!
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