Back in April the UK’s leading mobile network EE released its Power Bar charger as a free to own, free to replace gimmick which could be used to replenish its customers smartphone battery life. Now a number of these products have been recalled after some have found the Power Bar to overheat and in few instances have caused burns to users and damage to property.
The affected batch of Power Bar chargers is numbered E1-06 and this number can be clearly seen on the information sticker on the side marked Model No. Customers with this model number are being encouraged to cease using the product immediately and return it to their local store or contact 0800 079 0305 if this isn’t possible.
No replacements are being offered at the moment as the service which allowed the chargers to be swapped over in the high street stores has also been suspended (returning it cancels your ‘free hire agreement’ with the network) but at present other batch numbers are not known to be affected.
EE has addressed the mishap in a website post and is investigating.
The Gadget Helpline will not be going into depth about the extent of injury or damage claimed to have been caused by the Power Bar which is currently coming from Twitter and other social network sites, as this in turn causes harm to the otherwise sterling reputation of the EE brand. We trust the company will address this with the parties concerned and come to a speedy resolution.