If you have bought one of the BOSE 20 , Bose 30, SoundTouch wi-fi systems, connection in theory should be quite straightforward. However there are some tips and hints we have found if you have problems in logging the system on.
Firstly once out of the box the system is programmed to immediately go into search mode for your device to connect. This is very straightforward if you have a single router powering your wi-fi and you should be able to connect via the downloadable app in seconds.
We were running our test with a BT hub and a Netgear WN2000RP booster. Both the hub and the Netgear booster were showing up on the wifi search on the IOS systems we were using.
The system would only work in our environment using the NETGEAR wifi signal, which took us some time to discover. Once we had logged both our systems (20 and 30) the system has worked perfectly. It appears that the Bose system recognised the extender as the dominant wifi and preferred to log in via this route.
So if you have a wifi booster in your premises and experience this problem we hope this helps!
2 responses to “Bose SoundTouch connectivity problems”
I have now given up trying to use the product using Wi Fi because it never ever works. Every time I turn the system on I have to perform a full reset and nine times out of ten this doesn’t work. What a waste of £300 ?? Avoid at all cost
concur with this post. Every time I start system I have to perform a full setup of speakers. What a bunch of junk!!! Worst WiFi setup & performance I have ever seen for a set of speakers. I have another brand set up outside and they work flawlessly!!! Don’t wast your money!!!!!