How to: Fix Xbox One Green Screen of Death

Xbox One owner! Have you recently encountered the insufferable Green Screen of Death (GSOD) fault with your console? Has it driven you to the brink of madness, heinously contemplating contacting your retailer and returning your console?

Have no fear, Gadget Helpline is here!

You should not panic or worry. Simply follow the below guide to get your XBone back on its little rubber feet and back to slaying whatever it is you slay all day.

Step 1: Try to hard reset.

To do this, press and hold down on the power button on the console for 10 seconds.

Step 2: Reboot the console as normal. Let the console sit on the GSOD screen for about 10 minutes.

If nothing happens, or if the screen goes black, turn your console off by pressing and holding the power button down for 10 seconds again.

The likelihood is that this has not worked, that’s because if you’re still reading this you’re either really bored or your issue has not been solved yet. Don’t worry, the biggest part of this fix is still to come.

The Offline System Update Fix.

For this, you will need;

Access to a WINDOWS PC / Laptop

Access to a USB Memory Stick. No smaller than 2GB and formatted in NTSF file type

Internet Access (Although… if you’re reading this you must have it already)

Step 1: Copy and paste the following link into any web browsing software on your laptop or PC: www.xbox.com/xboxone/restorefactorydefaults

Download / save the file that prompts you to onto your desktop.

Step 2: Transfer the file to USB

So now you need to connect your USB memory stick to the PC or laptop. Once you do this, you can just drag and drop the downloaded file onto the memory stick. Make sure nothing else is on the memory stick!

Step 3: Fixing the Xbox

This is where it gets trickier.

Unplug any network cables, if you’re connected wirelessly, turn off your router (not right now, you need that to see this web page).

Plug the USB drive into the Xbox One console.

Boot the console by pressing and holding the bind button (what you use to sync controllers) and the eject button (do not touch the power button). Keep holding these buttons until you hear the power-on beep twice.

The console will then restart, you can now let go of the buttons and remove the USB drive. The console will take a few minutes to sort itself out and reboot, so give it a bit of time to recover. Once that is done, you should be good to go!

If you didn’t get the two beeps while pressing and holding the bind and eject buttons, you may need to format your USB to NTSF (as most are default to FAT32) file type.

You can follow this guide to learn how to do that!

 

 

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