Don’t hold your breath Playstation fans – but yet another blog has been posted by Sony, this time a Q&A claims the gaming network will be returned to a secure and usable state by next Tuesday.
Yes, that’s another bank holiday weekend wasted for Playstation gamers already frustrated with no online services and the string of misinformation delivered by Sony regarding the security failings of the PSN over the last week. Hackers were able to infiltrate the network causing a potential risk of user’s valuable address and financial information being compromised by fraudsters.
The new blog states: “Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure.”
Thanks for clearing that up, Sony. But the larger concern is – what about the need to cancel credit cards that you so desperately mentioned yesterday?
“While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.”
So actually no mention at all. Just Sony again “kindly” informing its gaming community of important information that would have been useful a week ago – Again without admitting they’ve failed hugely or issuing any form of apology.
Authorities are now involved both by Sony who are “currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation” and also by the California Court on behalf of the consumer against Sony for failing to protect and secure user information under their responsibility.
The Rothken Law, representing Playstation gamers, says: “We are hopeful that Sony will take this opportunity to learn from the network vulnerabilities, provide a remedy to consumers who entrusted their sensitive data to Sony, and lead the way in data security best practices going forward.”
You can read the full Playstation Q&A on the official Playstation blog and all the details of that lawsuit against Sony by Rothken Law can be found on the company’s website.
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