We at The Gadget Helpline get hundreds of calls a week from frustrated customers looking for support and help with their Gadgets and electronic goods, so we thought we would share some of our help to the world.

Today we have received a call where one of our dedicated agents provided support on Sony Ericsson Xperia PLAY and how to Update phone software. For this our agent used:
Query: Customer was looking to update the phones software.
Device: Sony Ericsson Xperia PLAY
Article Category: Settings
Guide: Update phone software
- Touch Menu.
- Touch Settings.
- Scroll up/down to About phone.
- Touch Software update.
- Touch Update.
“Your phone will now search to see if any new software is available. Please check that you have good signal strength” will be displayed. - Touch OK to confirm.
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