RIM’s latest product, the BlackBerry Playbook tablet has not got off to the best start in the world, as news is coming in that RIM are recalling several of the devices in the US due to a major software failure just a few weeks after its release.
Reportedly nearly a 1000 of the 16GB BlackBerry PlayBook units have been shipped with a fault on them which basically meant the devices would not operate out of the box.
Research In Motion (RIM) has sent out an internal memo to US store giant Staples advising the company to recall a small amount of devices. BlackBerry specialist website CrackBerry has been in contact with RIM and has the following statement:
“RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up.
The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices.
In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.”
This should mean that when us Europeans get the Playbook, we should have no such issues as hopefully RIM would have ironed these kinks out.
The BlackBerry Playbook will be released in the UK sometime in June.
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